HostErova

Refund and Cancellation Policy

HostErova does not sell hosting. Here is how refunds and cancellations work for the services you buy from providers we review.

HostErova is free to use

Reading reviews, using the comparison table and contacting us costs nothing. HostErova does not take payment for hosting, domains or any other service, so there is nothing to refund from us.

Purchases from hosting providers

When you buy a plan through a link on HostErova, you buy it directly from that provider. The provider’s own refund and cancellation policy applies, and only the provider can issue a refund or cancel your account.

Typical refund windows

At the time of writing, the providers we review advertise these windows on their own sites. Always check the current terms before buying.

  • InMotion Hosting: 90 days on shared hosting.
  • Hostinger, Bluehost, SiteGround, DreamHost, Hosting.com, GoDaddy and Kinsta: 30 days.
  • Namecheap: a 30-day free trial on new shared hosting plans.
  • Cloudways: a three-day free trial, then monthly billing that you can stop at any time.

What is usually not refundable

  • Domain name registrations and renewals, once processed.
  • A deduction for a domain that was included free with the plan, if you cancel inside the refund window.
  • Add-ons such as premium SSL, professional email or backups, depending on the provider.
  • Renewal payments, which many providers exclude from their money-back guarantee.

How to cancel with a provider

  • Sign in to your hosting account and open its billing or services area.
  • Turn off auto-renewal to stop future charges.
  • Request cancellation before the refund window ends, and keep the confirmation email.
  • Download a full backup of your site and email before the account closes.

If you need help

We cannot access provider accounts, but if you are unsure what to ask, email contact@hosterova.com and we will point you to the right policy or contact.

Changes

We will update this page when providers change their published terms. The effective date at the top shows the latest version.

On this page

Questions about this page? Email contact@hosterova.com or use our contact page.